Privacy policy

Last updated: 14 October 2026

This policy explains what personal information I collect through this website and when you contact me, how I use it, and your rights.

Who I am

Enthusiastic Renewables is the trading name of Tristan Dorman, a sole trader based in the UK. I am the controller of the personal information described in this policy. If you have any questions about it, email me at Tristan@enthusiasticrenewables.co.uk.

I am registered with the Information Commissioner's Office (ICO). My registration number is ZC203403.

What information I collect

  • Contact form: your name, company, email address and anything you write in your message.

  • Booking a call: when you book a call through Microsoft Bookings, your name, email address and any details you add to the booking.

  • Email and calls: anything you choose to share when you contact me directly.

  • Website use: technical information collected by Squarespace, which hosts this website, such as your IP address, browser and device type, the pages you visit and how you arrived at the site.

Do you have to provide your information?

You do not have to provide personal information through this website. However, I may need certain information, such as your name and contact details, to respond to an enquiry, arrange a call or provide services.

How I use your information

  • To reply to your enquiry and arrange calls.

  • To discuss, provide and invoice for my services if we work together.

  • To keep records of our business relationship.

  • To understand how the website is used and to keep it secure.

I do not sell your information, and I will not add you to a marketing mailing list without your consent.

My lawful basis

  • Legitimate interests: responding to enquiries, dealing with contacts at client and prospective client businesses, running my business, and keeping this website working and secure.

  • Contract: where you are my client yourself (for example, as a sole trader), or have asked me to take steps before we agree to work together, such as preparing a proposal.

  • Legal obligation: keeping financial and tax records.

  • Consent: for non-essential cookies. You can withdraw consent at any time.

Who I share it with

I share your information only where this is needed to run my business:

  • Squarespace, for website hosting, the contact form and website analytics.

  • Microsoft, for email, Microsoft Bookings and Microsoft Teams calls.

  • Google, whose reCAPTCHA service protects the contact form from spam.

  • Professional advisers, such as an accountant, where needed. They have their own legal duties to protect your information.

I may also share information where the law requires it.

International transfers

Some of these providers store or process information outside the UK, including in the United States. Where this happens, the transfer is protected by safeguards recognised under UK data protection law, such as the UK–US data bridge or approved contract terms. Contact me for details of the safeguards used.

How long I keep it

  • Enquiries that do not lead to work: up to two years after our last contact.

  • Financial records, such as invoices: kept for six years then securely disposed of.

  • Other client records: up to six years after our work ends, in case of legal claims.

Cookies

This website uses essential cookies that it needs to work. With your consent, it also uses analytics cookies set by Squarespace to show me how visitors use the site. Squarespace publishes the full list of these cookies, their purposes and how long they last in The cookies Squarespace uses. You can accept or decline non-essential cookies through the cookie banner, change your choice at any time using the Cookie Preferences button, or block cookies in your browser settings.

Your rights

Under UK data protection law, you have the right to:

  • ask for a copy of the information I hold about you

  • ask me to correct information that is wrong or incomplete

  • ask me to delete your information

  • ask me to restrict or stop using your information

  • object to my use of your information

  • ask for your information in a format you can pass to someone else

  • withdraw your consent where I rely on it.

To use any of these rights, email Tristan@enthusiasticrenewables.co.uk. I will respond within one month.

Complaints

If you are unhappy with how I have handled your information, please contact me first so I can try to put it right. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.

Changes to this policy

I may update this policy from time to time. The latest version will always be on this page.